Microsoft are posting the Microsoft Dynamics GP 2013 Feature of the Day series on the Inside Microsoft Dynamics GP Blog.
The sixty seventh feature they’ve announced is Return Quantity Types.
Prior to Microsoft Dynamics GP 2013, RMA returned items would default to On Hand quantity type. Now you can return quantities to other inventory quantity types to more accurately account for the return. For example, if a return is because of a damaged product, you’ll be able to return the item to the Damaged quantity type instead of the always returning to On Hand. You can set up a default quantity type for returns, which then can be changed at RMA Receiving.
The inventory quantity types can be handled separately in terms of RMA processing for scrap, RTV or Work orders. You can also change the quantity type from the Process Returns window.
The quantity type is visible from the RTV or the Work Order as well.
You can disburse amounts during RMA receiving;
RMA line process actions are based on quantity type.
This new feature is targeted at the following roles:
- Customer Service Rep
- customer Service Manager
- Order Processor
- Purchasing Agent
- Purchasing Manager
- Accounts Payable Coordinator
- Shipping and Receiving
- Warehouse/Inventory Manager
- Depot Repairs
- Accounts Receivable Administrator
- Dedicated Sales Rep
- Field Technician
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